Service Agreements

OTech provides these customer service agreement templates:

As a result of AB 2408 legislation that took effect January 1, 2011, contract requirements and billing for OTech services, have changed. The result is that Department of Technology and OTech does not require an executed Interagency Agreement between state entities and Department of Technology to process the direct transfer for services rendered. It also alleviates state entities and Department of Technology staff resources in preparing and compiling the Interagency Agreement. A more detailed review of this legislation is available in document Direct Transfer Change.

If you have any questions regarding the IAA template, please contact the Agency IAA Processing Analyst, at (916) 431-5089, or by email at iaaprocessinganalyst@state.ca.gov. Or to be redirected to the Procurement Manager's clerical staff, call (916) 431-5397.

If you have any other questions regarding services, costs, rates, etc., please contact your Customer Representative at: http://www.otech.ca.gov/Customers/default.asp#AcctLead

Contact Us

Service.Desk@State.ca.gov

(916) 464-4311

P.O. Box 1810
Rancho Cordova, CA
95741-1810